1. Introduction
This Privacy Policy explains how TraceFarm ("TraceFarm", "we", "us", or "our") collects, uses, stores, and protects information when you use our website, mobile application, platform, and related services (collectively, the "Services").
By accessing or using TraceFarm, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you use our Services, we may collect the following categories of information:
Account Information
- Name and contact details
- Mobile number or email address
- Login and account information
- Organization or farm-related information
Farm and Agricultural Information
- Farm and field information
- Crop and cultivation information
- Crop health and disease-related information
- Images uploaded for crop analysis
- Information relating to agricultural activities
Device and Usage Information
- Device type and operating system
- Application usage information
- IP address and approximate location information
- Technical logs and diagnostic information
3. How We Use Your Information
We use collected information to provide, maintain, improve, and personalize the TraceFarm Services.
- Provide agricultural and farm-management services.
- Process and analyze information submitted through the platform.
- Provide crop-related insights, recommendations, and reports.
- Maintain and improve our products and services.
- Communicate with you regarding your account or our Services.
- Detect, prevent, and address security issues or misuse.
- Comply with applicable legal and regulatory requirements.
4. Images and Crop Data
TraceFarm may allow users to upload photographs or other agricultural information for analysis. Such information may be processed to provide crop health, disease, pest, or other agricultural insights.
We may use aggregated or de-identified information derived from the Services to improve our technology, models, analytics, and agricultural solutions, provided that such information does not reasonably identify an individual.
5. Location Information
Certain TraceFarm features may use location information to provide location-relevant agricultural services and insights.
Where required, we will request appropriate permissions before accessing location information from your device. You may manage location permissions through your device settings.
6. Sharing of Information
We do not sell your personal information.
We may share information with trusted service providers, technology partners, professional advisors, or other parties where reasonably necessary to operate and improve the Services, provide requested functionality, or comply with applicable law.
Where appropriate, we require service providers handling personal information on our behalf to maintain reasonable confidentiality and security safeguards.
7. Data Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide the Services, maintain business and transaction records, fulfill the purposes described in this Privacy Policy, resolve disputes, enforce agreements, and comply with applicable legal obligations.
9. Your Rights and Choices
Subject to applicable law, you may have rights regarding your personal information, including the ability to request access, correction, updating, or deletion of certain information.
You may also withdraw permissions granted to the application through your device settings, although doing so may affect the availability of certain features.
10. Children's Privacy
Our Services are not intended for children who are not legally permitted to use such services under applicable law. We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Third-Party Services
Our Services may contain integrations, links, or functionality provided by third parties. Their privacy practices are governed by their respective privacy policies, and we encourage you to review those policies before providing information to them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or privacy practices.
When changes are made, we will update the "Last updated" date displayed at the beginning of this policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us.
TraceFarm
Email:
ceo@cropsync.in